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Hotel Gm Cover Letter

Susie Hilton
12 Junction Street
Collinstown NSW 2100
P: (02) 5678 9876
M: 0498 765 432
E: susiehilton@email.com


Craig Hodgison
Collinstown Ex-Servicemen’s Club
15 Gabriel Street
Collinstown NSW 2100

Dear Mr Hodgison

Re: Secretary Manager position at Collinstown Ex-Servicemen’s Club

I am writing to apply for the position of Secretary Manager at Collinstown Ex-Servicemen’s Club, as advertised online via the website Careers@Collinstown.com.au.

I have over four years’ experience as a Manager and Responsible Licensee working in clubs and hotel/motel complexes, as well as five years’ experience as a club Administration Assistant Manager. I have a strong business focus, as well as excellent people management, leadership and communication skills. With this extensive experience and knowledge of hotel business processes, I believe I could make a valuable contribution to your club.

As Complex Manager at the Outback Hotel, I gained first-hand experience in developing new smoking areas for the facility. I also managed external tenders for building improvements to the Bourkesville Club, including renovations and installing electronic opening doors. This involved sourcing quotes for proposed work, and regular consultations with builders and the owners. These projects allowed me to develop a unique combination of communication and negotiation skills, as well as budgeting experience that would make me ideal for the Secretary Manager position at your club throughout the current redevelopment phase and any future projects.

As a registered auditor for Collinstown Memorial Club, I developed skills in preparing bank reconciliations, debtor ledgers, accounts payable/receivable, monthly reporting to boards, auditing, budget analysis and liaising with external accountants. I also have an understanding of annual returns including CDSE and AUSTRAC and am able to compile annual reports in a professional manner.

Throughout my career I have been committed to continual professional development and extended my formal qualifications with additional short courses in OHS, hygiene and food standards, and fire procedures. This has included completing a Certificate IV in Hospitality, as well as my Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG) certificates in 2004.

I am keen to make a contribution to the development of your club and would bring extensive experience as well as innovative ideas to the role. I am a confident, quick learner with a flexible attitude, and I believe I could make a valuable contribution to your team.

My resume is attached and I look forward to being able to discuss the position with you further.

Kind regards,

Susie Hilton

Dear Mr. Hazelton,

I’m submitting my resume for your review and consideration in response to your ad for a Hotel General Manager. I started in the industry as a bellman at the Wysteria Hotel and have advanced to Assistant General Manager in just over a decade. During that time I earned a Bachelor’s Degree in Hotel Management and feel I can bring the benefit of my experience and education to your establishment.

In my current position as Assistant General Manager I have oversight of the food lodging and housekeeping activities of the hotel. In addition I work hand-in-hand with the General Manager to ensure profitability exceptional customer service and high quality staff performance. Although there are multiple layers of management I have experience with most departments including marketing and sales and personnel. With my hands-on experience in almost every sector of the industry I believe I can step into the role of General Manager with every confidence of success. It’s why I was asked to be interim General Manager because of an extended illness. The General Manager’s health returned and the health of the hotel remained strong under my temporary management.

I’m ready for the next step in my career and I look forward to hearing from you at your earliest convenience to discuss this opportunity. Thank you for your time and consideration.


Harry Henderson

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